Shipping and delivery
Thank you for choosing Totooz! We are excited to get your little one\'s adorable new outfit, engaging toy, or helpful learning tool straight to you. This page outlines our shipping and delivery terms to help you understand how long it will take to receive your order.
Order Processing:
- Once you place your order, our team will carefully pick and pack your items within 1 business days.
Shipping Methods and Costs:
- We currently offer Standard Shipping for orders within Kampala. The delivery fee is 5,000 UGX and will typically take 3 business days.
- We are working on expanding our shipping options! As we grow, we will offer additional services like expedited shipping and delivery to other areas of Uganda. Stay tuned for updates!
Delivery Estimates:
- Please note that these are estimated delivery times and may vary depending on the availability of items and unforeseen circumstances.
- Once your order is shipped, you will receive a notification with a tracking number so you can follow your package\'s journey.
International Shipping:
- We currently do not offer international shipping, but we\'re exploring this option for the future! Keep an eye out for updates on our website and social media.
Questions?
- If you have any questions about shipping or delivery, please don\'t hesitate to contact us at support@totooz.com or +256772918043. We are always happy to help!